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PTSD Sleep Solutions
Privacy Policy
Effective Date: June 10, 2026 · Last Updated: June 10, 2026
Our core commitments to you
- We never sell your personal or health data to third parties — ever
- All sleep and mood data is stored with industry-standard encryption
- You can request full deletion of your account and data at any time
- We collect only what is needed to provide and improve our services
Who we are
PTSD Sleep Solutions LLC ("we," "us," or "our") operates the PTSD Sleep Solutions website and related services. We are committed to protecting the privacy and dignity of every person who visits our platform, especially given the sensitive nature of trauma and sleep health.
This Privacy Policy explains what information we collect, how we use it, and what rights you have over your data.
Information We Collect
We collect two types of information:
Information you provide: Name, email address, account password, sleep journal entries, mood logs, and any messages you send us directly.
Information collected automatically: Device type, browser, pages visited, time spent on pages, and general location (country/region level only — not precise location).
We do not collect: Social Security numbers, financial account details, or precise GPS location. We do not use your data to build advertising profiles.
How We Use Your Information
Your information is used only for the following purposes
- To create and manage your account and provide personalized features
- To deliver educational content, resources, and tools relevant to your needs
- To send service-related communications (account updates, security alerts)
- To improve the website through anonymized analytics
- To respond to your questions, feedback, or support requests
- To comply with applicable laws and protect the safety of our users
We will never use your data for targeted advertising or share it with marketing companies.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
- Service providers: Trusted vendors who help us operate the site (e.g., hosting, email delivery) under strict confidentiality agreements
- Legal requirements: If required by law, court order, or to protect the safety of our users or the public
- Business transfers: In the event of a merger or acquisition, with notice provided to you in advance
- With your consent: For any other purpose, only with your explicit permission
Cookies & Tracking
We use a small number of cookies to make the site work properly and understand how it is used. We do not use third-party advertising cookies
Essential cookies: Required for login, security, and basic site functionality. Cannot be disabled
Analytics cookies: Help us understand page visits and content performance. Anonymous and aggregated. You may opt out
You can manage cookie preferences in your browser settings at any time.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
Anonymized, aggregated data (e.g., overall usage statistics) may be retained indefinitely as it cannot be linked back to you.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access
Request a copy of the personal data we hold about you
Correction
Ask us to correct inaccurate or incomplete information
Deletion
Request that we delete your account and personal data
Opt-out
Withdraw consent for analytics or optional communications
Portability
Receive your data in a machine-readable format
Object
Object to certain types of processing of your data
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.
Parents & guardians: If you believe your child has provided personal information without your consent, please email us at support@ptsdsleepsolutions.com immediately.
Contact & Complaints
If you have questions about this Privacy Policy or wish to exercise your data rights, please reach out:
Privacy Team — PTSD Sleep Solutions LLC
Email: support@ptsdsleepsolutions.com
Response time: within 5 business days
If you are in the EU/UK, you also have the right to lodge a complaint with your local data protection authority
5 Nights to Better Sleep FREE Guide
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We will never sell your information